Storage of Products

We recommend that you store our products in their original packaging in a dry environment at room temperature.

Maintenance

They should be cleaned with a cloth moistened with soapy water or alternatively wiped over with a soft cloth with beeswax. Under no circumstances use any form of metal cleaner or aerosol sprays.

However, after a period of time the lacquer coating, especially on external fittings, can suffer a possible breakdown. Therefore, the life of the lacquer is beyond the manufacturer’s control and cannot be guaranteed. When the lacquer coating has broken down, remove the brass fittings and coat using a soft brush with acetone thinner e.g. “Nitramores”, according to the manufacturer's instructions. Completely dry the product a using a soft cloth and metal polish, such as “Brasso” or “Duraglit”. At this stage the product can either be re-lacquered or polished as and when required.

A fresh coat of lacquer may be applied, but we strongly recommend that, especially for external use, you should leave the item unlacquered.

Our quality chrome products are virtually maintenance free. However, deposits will accumulate especially on external fittings. We therefore recommend a regular wipe with a soft cloth and non-abrasive wax polish. This will ensure the original appearance is maintained.

These products have an advanced vacuum treated process and we can offer a full 25-year replacement guarantee with the Exclusive Stainless Brass Finish. The technology involved in this process renders this surface impervious to damage in normal use including oxidation/wear/abrasion. All lacquered brass items require regular cleaning with non-abrasive wax polish. We recommend the removal of surface dirt by dusting with a soft cloth. Stubborn stains can be removed with the use of white spirit or similar spirit based products.

Protection Details

Abrasive cleaners, harsh chemicals, or lacquer thinner should not be used to clean the surface of any door hardware. We would recommend a lightly dampened, clean, cotton cloth.

The abuse of products will void any warranties. The use of abrasives and harsh chemicals is often considered abusive treatment.